Game Controller Repair

95 Worcester St, Natick, MA 01760 · (508) 810-2002 · Mon–Fri 9AM–7PM · Sat 10AM–6PM

DualSense, Xbox, Pro Controller, Joy-Con

We fix all of them: analog stick drift (including permanent Hall-effect upgrades), sticky or dead buttons, worn bumpers and triggers, batteries that die in an hour, USB-C ports that won't charge, and adaptive-trigger faults on the PS5 DualSense. DualSense drift is our most common controller repair — see the dedicated DualSense stick drift repair page for full details.

Usually while-you-wait or same day

Most controller jobs are bench-quick. Call us at (508) 810-2002 and we can often have a stick or battery swap ready the same day — or just walk in, no appointment needed.

Cheaper than another $70 controller

A DualSense is $70, an Elite Series 2 is $180 — and both drift eventually. Repairing what you own (with better-than-stock Hall-effect stick modules) costs less and lasts longer.

Serving Natick and MetroWest — nearest controller repair bench to Framingham

Walk-ins welcome at 95 Worcester St on Rt 9 in Natick — free parking lot, no appointment needed. We are the closest dedicated controller repair bench for players coming from Framingham, Newton, Wellesley, Needham, Ashland, Natick, and throughout MetroWest. Most controller repairs are done the same day. Have a gaming headset with a broken mic arm, dead USB-C port, or failed wireless battery? See our Gaming Headset Repair guide.

Frequently Asked Questions

Where can I get my PS5 DualSense or Xbox controller repaired near Framingham or Natick, MA?

Console Experts at 95 Worcester St on Rt 9 in Natick is the nearest dedicated controller repair bench in MetroWest — about 10 minutes from Framingham, 10 minutes from Wellesley, and 20 minutes from Newton. Walk-ins welcome Mon–Fri 9AM–7PM, Sat 10AM–6PM.

How long does controller repair take?

Most controller repairs — stick drift, dead buttons, batteries, USB-C ports — are done the same day, often while you wait. Call ahead at (508) 810-2002 or walk in. Free diagnostic, no fix no fee.

Do you fix PS5 DualSense stick drift?

Yes. We fix DualSense drift with Hall-effect stick modules that use magnetic sensing instead of contact pads — so the drift cannot come back. We also repair trigger mechanism faults and USB-C charging port issues on the DualSense. Same-day on most jobs.

Do you repair Xbox Elite Series 2 and Pro Controller drift?

Yes — Xbox Elite Series 2, standard Xbox wireless controllers, and Nintendo Pro Controllers. We install Hall-effect stick upgrades for a permanent fix, or standard stick swaps if you prefer. Bumper and trigger repairs too.

Do I need an appointment to drop off my controller?

No appointment needed. Walk-ins are welcome Mon–Fri 9AM–7PM and Sat 10AM–6PM at 95 Worcester St in Natick. Free parking lot right at the shop on Rt 9.

What warranty do I get on a controller repair?

Every controller repair — stick upgrade, battery swap, button fix, charge port — carries a 6-month warranty on parts and labor. If the same fault returns within 6 months, we fix it at no charge.